Account Coordinator

Easton, MD

iFrog Marketing Solutions is looking for our next star Account Coordinator!

Our Company Background 

We started out in a dealership, perfecting our digital marketing approach. Recognizing our strengths, we took the leap in 2015 to create iFrog Digital Marketing. Now, a decade later in 2025, we've evolved significantly, expanding our expertise and rebranding to iFrog Marketing Solutions to better serve our partners. Our Born in a Dealership® heritage is a badge of honor; it means we bring unparalleled insights from the automotive world to every partner, automotive or not. Our passion lies in delivering superior service and tangible results, and we believe in enjoying every step of the journey with you.

Why Join iFrog?

If you have high expectations, you've found your place. You'll collaborate with the best and brightest here, where we prioritize accountability and mutual support over working in silos. We're a team of solution-seekers and self-motivated individuals, driven to achieve outstanding results together.

Our Core Values (aka What Matters) - We live these values daily:

  1. Serve with purpose

  2. Act with urgency

  3. Ask why

  4. Make bold decisions

  5. Own it

  6. Do the right thing

As part of iFrog, you will receive the following benefits:

  • Valuable medical, dental, and vision insurance: We also contribute towards your premiums.
  • Company paid life insurance coverage
  • Ample paid time off: Take advantage of paid vacation, sick time, and observed holidays.
  • Invest in your future: Benefit from our 401(k) plan, enhanced by a company match.

Additional Information:

We believe in fostering a diverse and inclusive environment at iFrog Marketing Solutions. As an equal opportunity workplace, we are dedicated to providing fair and equitable employment practices for everyone. This means we do not discriminate on the basis of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

As an Account Coordinator, you will work alongside the Partner Services team to ensure the proper execution of partner campaigns and projects with a focus on interdepartmental communication. The Account Coordinator will also have the opportunity to work with other departments within the organization as needed for both team assistance and learning experience.

Essential Functions:

  1. Conduct regular partner website and social media sweeps to ensure accuracy and make timely corrections for any identified visual or functional issues.

  2. Upload, link, and remove monthly website banners and special landing pages between sales events.

  3. Upload new social cover images on the first day of the new sales event.

  4. Upload evergreen website banners and other assets between sales events.

  5. Upload and link service coupons.

  6. Proof landing pages from Content Team and audit social posts from the Social Media Team when applicable.

  7. Update social media cover photos as needed.

  8. Attend and contribute where applicable to all meetings related to the Accounts team.

  9. Conduct mystery shops and competitive discovery for partners.

  10. The ability to work on a hybrid 3+2 office/work-from-home model (5 days at the office for the initial 90 days).

  11. All other duties as assigned by iFrog Management.

Additional Responsibilities:

  1. Develop a working knowledge of brand compliance.

  2. Ensure new campaigns are launched on time. Communicate with the Account Manager when the campaign is at risk of missing the deadline.

  3. Ensure paid media campaigns have the appropriate UTMs provided by the Media Team. This is a quality-assurance function as assigned by the Account Manager.

  4. Acquire desired audience lists from partner CRM when deploying marketing emails. The segmentation will be defined by the Account Manager.

  5. Verify email recipients in BriteVerify.

Required Education & Experience:

  1. Minimum of High School Diploma or GED Equivalent.

  2. Ability to provide outstanding external and internal customer service. 

  3. Motivated, goal-oriented, and persistent.

  4. Strong verbal and written communication skills.

  5. Strong organizational skills and attention to detail.

  6. Strong time management skills with a proven ability to meet deadlines.

Preferred Education & Experience:

  1. Associate’s or Bachelor’s degree in Marketing, Communications, Public Relations, English, Business, or a related field.

  2. Familiarity with Facebook, Google, and other major social media platforms.

  3. Familiarity with CRM software and task management systems.

  4. Working knowledge of the automotive industry.

  5. Recent Google Analytics certification(s).

  6. Proficient with Google Suite.

  7. Proficient with macOS.